How we can help
What to expect
There are a number of agencies within the Criminal Justice System and all of them have a commitment to ensure they help you if you have been a victim or witness of crime.
Below are some of these agencies and their roles.
Police:
- Provide you with a crime reference number.
- Provide you with details of the officer in case.
- Assess your needs and refer you to support services if required.
- Update you throughout the investigation.
- Visit their website for more information.
Crown Prosecution Service (CPS):
- Prosecute criminal cases that have been investigated by the Police and other investigative organisations in England and Wales.
- Is independent, and make its decisions independently of the Police and government.
- Their role is to make sure that the right person is prosecuted for the right offence, and to bring offenders to justice wherever possible.
- Visit their website for more information.
Witness Service:
- Will prepare witnesses to go to court.
- Provide help and support when giving evidence in court as a witness.
- Inform you what will happen after the trial.
- Visit Witness Support for more information.
Witness Care Units:
- Are run by Police and Crown Prosecution Service (CPS) staff, in joint partnership.
- Will let you know the outcome of the trial.
- If the defendant was sentenced, they’ll explain what this means or refer you to another organisation if you have further questions.
The Courts:
- Are responsible for the administration of justice in England and Wales.
- Consider the needs of victims when setting trial dates and sentencing.
- Visit their website for more information.
The Probation Service:
- Will (if someone is sentenced to 12 months or more for violent/sexual offences) explain the sentence to you and offer involvement in the Victim Contact Scheme.
- Inform you about key stages of offenders’ sentence.
- Tell you when the offender will be released.
- Keep you informed about parole board decisions.
- Visit their website for more information.