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Asking for support is nothing to be afraid or ashamed of – we all need someone to talk to every now and then.

  • We’re here to talk and help anyone under the age of 18 who has been affected by crime.
  • If it happened to you or not – no matter whether it has been reported or when it happened we are here for you.
  • Getting help from us is free. If you’re under 13 years old we need consent from your parent or guardian first.


What can Victim First do?

  • At Victim First we listen to you and help you understand what has happened and how you can start to feel better.
  • We have a dedicated caseworker who works with Children and Young People.
  • If you need help in getting support from other places we can help with that if you need it.
  • We can help explain your rights and the law.
  • If you want to, we can help you speak to the police or support you tell your parents.
  • You can speak to us about anything and we’re here to listen to you.


Speak to Us

If you think you need to report a crime, tell a parent, carer or adult you trust first.

  • In an emergency call 999.
  • If it is not an emergency, call 101.


You can speak to us by:

  • using the online web chat service;
  • calling our free phone number on 0800 953 9595;
  • emailing us at
  • We are open Monday to Saturday 9am to 6pm, and Wednesday 9am to 8pm.


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