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Asking for support is nothing to be afraid or ashamed of – we all need someone to talk to every now and then.

  • We’re here to talk and help anyone under the age of 18 who has been affected by crime.
    • If you are over the age of 18, you can find out how Victim First can help you here.
  • If it happened to you or not – no matter whether it has been reported or when it happened we are here for you.
  • Getting help from us is free. If you’re under 13 years old we need consent from your parent or guardian first.
  • Kooth is now available for online support. If you’re aged between 10 and 18 years old and have been affected by domestic abuse or any sexual offence, click here to access free, online, anonymous support via their website.


What can Victim First do?

  • At Victim First we listen to you and help you understand what has happened and how you can start to feel better.
  • We have a dedicated caseworker who works with Children and Young People.
  • If you need help in getting support from other places we can help with that if you need it.
  • We can help explain your rights and the law.
  • If you want to, we can help you speak to the police or support you tell your parents.
  • You can speak to us about anything and we’re here to listen to you.


Speak to Us

If you think you need to report a crime, tell a parent, carer or adult you trust first.

  • In an emergency call 999.
  • If it is not an emergency, call 101.


You can speak to us by:

  • using the online web chat service;
  • calling our free phone number on 0800 953 9595;
  • emailing us at

We are open Monday to Saturday 9am to 6pm, and Wednesday 9am to 8pm.


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