Speaking to someone

Asking for support is nothing to be afraid or ashamed of – we all need someone to talk to every now and then.

• We’re here to talk and help anyone under the age of 18 who has been affected by crime.
•  If it happened to you or not – no matter whether it has been reported or when it happened we are here for you.
• Getting help from us is free. If you’re under 13 years old we need consent from your parent or guardian first.
• Kooth is now available for online support, if you’re aged between 10 and 25 years old. Click here to access free, online, anonymous support via their website.

What can Victim First do?

• At Victim First we listen to you and help you understand what has happened and how you can start to feel better.
• We have a dedicated caseworker who works with Children and Young People.
• If you need help in getting support from other places we can help with that if you need it.
• We can help explain your rights and the law.
• If you want to, we can help you to speak to the police or support you tell your parents.
• You can speak to us about anything and we’re here to listen to you.

Speak to Us

You can speak to us by:

• using the online web chat service;
• calling our free phone number on 0800 953 9595;
• emailing us at victimfirst@catch-22.org.uk

We are open Monday to Saturday 9am to 6pm.

Reporting a crime

If you think you have been a victim of a crime and want to report a crime, you can tell a parent, carer or adult you trust. Victim First can also help you with this if you are unsure.

• If you feel you are in immediate danger, call 999.
• If it is not an emergency but you still want to report something to the police, you can call 101 or report online via Report a crime | Leicestershire Police (leics.police.uk)

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