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We all need support at some time or another and asking for help can be difficult. Our priority is to ensure you are given the support everyone needs to help them cope and recover.

We recognise everyone’s needs are different and that is why our service is designed to be tailored to your requirements. Whether or not the crime has been reported, and regardless of when it happened, we are here for you.

We have a team of experienced and professional caseworkers to help support you in your journey of recovery.


Speak to Us

You can speak to one of our caseworkers by:

  • using the online web chat service accessible on every page;
  • calling our free phone number on 0800 953 9595;
  • emailing us at

We are open Monday to Saturday 9am to 6pm, and Wednesday 9am to 8pm.


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More information

Information about types of crime