We are looking for a passionate and experienced caseworker

Job title: Caseworker – Leicester

Job reference: R0001810

Date posted:07/11/2017

Application closing date: 29/11/2017

Location: Leicester

Salary: £19, 800

Full Time Post

To apply please click here


We are looking for a passionate and experienced Caseworker to join the Victim First service for Leicester, Leicestershire and Rutland.

As a Caseworker you will provide support to victims and witnesses of all types of crime, hate incidents and high risk anti-social behaviour incidents. You will ensure their needs are assessed and met in line with the Victim First approach to ensure delivery of key targets and contractual expectations.

You will also:

Coordinate, monitor, review and deliver a joined up service for Victim First by becoming the primary named contact throughout the victim’s journey.

Build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust.

Inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs.

Access interventions that meet the different and complex needs of victims.

Motivate and support people to cope and recover from difficult events in their lives.

To succeed as a Caseworker, you must have:

Experience of working with vulnerable people

The ability to work on an inter-agency basis

The ability to contribute to on-going assessments of the support needs of victims and to provide appropriate advice and support to them

An aptitude to work with a variety of data management systems and information sources to maintain a record of progress with individual cases within a high volume service

Empathy with those suffering discrimination and disadvantage

Flexibility to deliver the Service Monday to Saturday 8am-8pm.

If you’ve got the skills we’re looking for, this is a great opportunity to make a difference to Victims at a crucial time in their lives.

Catch22 is a forward looking social business; a not-for-profit business with a social mission. We have been at the heart of public service delivery for over 200 years, designing and delivering services that transform disadvantaged lives and build stronger communities.

No agencies please.

If you’re successful you may be required to consent to relevant checks by the Disclosure Barring Service and the young people you’ll be working with may have a say in your appointment. Equal and diverse, we see the potential in everyone.

Please see attached job description for full details of the role. If you would like to discuss this vacancy in more detail please contact Paul Kiggell at

To apply please click here