Our priority is to ensure you are given the support everyone needs to help them cope and recover from their ordeal.
We recognise all victims’ needs can be different and that is why our service is designed to be tailored to your requirements.
Whether or not the crime has been reported, and regardless of when it happened, we are here for you.
Support may include;
- Emotional Support; caseworkers are trained to listen, to empathise and to recognise the emotional impact that crime can have on a victim. Someone to talk to face to face (home visits or community visits), over the phone. We would provide information and advice on your specific circumstances.
- Access to Specialist Support; we can either signpost you to an appropriate organisation or make a direct referral with your consent. We will always offer follow up support to ensure you do not feel you are being passed from person to person.
- Restorative Justice; we have restorative justice specialists as part of our team, who can explore giving you the opportunity to communicate with the person who has offended against you
- Mental Health Support; we have access to mental health nurses to ensure specialist support is given around your mental wellbeing.
- Crime Prevention Measures; direct access to target hardening service who provide crime prevention assessment and measures within 48 hours of referral.
- Advocacy; we can communicate on your behalf to help you to access services you are entitled to e.g. seeking support from local housing authority
For more information on our service, you can download our leaflet here: Victim First Leaflet
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