Data Protection

The Victim First Privacy Notice

At Victim First we want to ensure that all our service users are informed and are able to consent freely. Our privacy notice outlines exactly what we will use your data for. To view the Victim First Privacy Notice click here.

Privacy and Data Protection

Victim First is committed to protecting the privacy of website visitors.

What information do we collect?

We may collect, store and use the following kinds of personal data:

  • information about your computer and your visits to and use of this website, including your IP address, geographical location, browser type, referral source, length of visit and number of page views (Cookies)
  • any other personal information that you choose to send to use when requesting support via email

Specific detail of each processing activating is provided below:

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

When someone visits www.victimfirst.org we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

We use Google Analytics, social media plug-ins and session ID cookies to help us:

  • A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
  • Specific detail of each processing activity is provided below:
  • make our website work as you’d expect
  • improve the speed/security of the site
  • allow you to share pages with social networks like Facebook and Twitter
  • store answers from surveys that we may ask you to fill in from time to time
  • continuously improve the website for you

We do not use cookies to:

  • collect any personally identifiable information (without your express permission)
  • share data with advertising networks
  • share data with third parties

Most browsers allow you to reject all cookies, while some browsers allow you to reject just third party cookies. In Internet Explorer you can refuse all cookies by clicking ‘Tools’, Internet Options’, ‘Privacy’ and selecting ‘Block all cookies’ using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Disclosures

Victim First does not normally disclose your personal information to third parties. We may disclose information about you to any of our employees or data processors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

  • to the extent that we are required to do so by law
  • in connection with any legal proceedings or prospective legal proceedings
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • to prevent harm to you or another person

Except as provided in this privacy policy, we will not provide your information to third parties without your consent.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure and firewall protected servers. As data transmission over the internet is inherently insecure, we cannot guarantee the security of data sent over the internet.

Where information is held on our behalf by data processors, we will ensure, to the best of our ability, that they hold your information securely and in line with data protection legislation.

Policy amendments

We may update this privacy policy from time-to-time. Check this page occasionally to ensure you are happy with any changes.

Your rights

Please contact the data protection officer if you have any queries regarding this Privacy Policy or if you would like to exercise or query any of the following rights afforded to you under the General Data Protection Regulation (GDPR):

Contact

If you have any questions about this privacy policy or of our treatment of your personal data, email support@victimfirst.pnn.gov.uk or write to:

Victim First, Mansfield House, 74 Belgrave Gate, Leicester, LE1 3GG

Data controller

Victim First is a service delivered by Catch22. Catch22’s data protection registration number is Z1473239.

 

All the documents that are in a PDF format will require Adobe Acrobat Reader to open them. If you don’t have a copy of Adobe Acrobat Reader on the computer you are using then you can download a copy by using the following link http://get.adobe.com/uk/reader or visiting www.adobe.com for more help and assistance.